Terms and Services

Effective date: Dec 1, 2024

 

1. Acceptance of Terms

 

By subscribing to our Service, you agree to comply with these Terms and Services. If you do not agree, you may not access or use the Service.

 

2. Subscription and Payment Terms

 

a. Subscription Plan

Our Service is offered as an annual subscription with the option to pay in monthly installments. The annual subscription period begins on the date of purchase and continues for one calendar year.

b. Monthly Payments

You agree to pay the annual subscription fee in twelve (12) equal monthly installments. Each installment is due on the same day of each month as the initial subscription date. For example, if your subscription begins on January 5th, payments will be processed on the 5th of each subsequent month.

c. Payment Methods

Payments must be made using a valid credit card or other approved payment method. By providing payment information, you authorize us to charge your payment method for the subscription fees.

d. Automatic Renewal

Your subscription will automatically renew at the end of each annual period for another year unless you submit a request in writing to cancel before the renewal date. Renewal charges will be billed using the payment method on file unless updated by you prior to the renewal date.

 

 

3. Cancellation and Refunds

 

a. Cancellation

You may cancel your subscription at any time by contacting our customer support team. Cancellation will prevent automatic renewal but does not entitle you to a refund for any unused portion of the subscription period and you are still required to pay for the duration of the annual term. 

b. Refund Policy

We do not offer refunds for any payments already made, including monthly installments. Exceptions may apply in cases where the Service is unavailable due to errors attributable to us for an extended period.

 

4. Access and Use of the Service

a. License Grant

We grant you a non-exclusive, non-transferable license to use the Service for your internal business purposes during the subscription term.

b. Restrictions

You agree not to:

  • Share your login credentials with unauthorized users.

  • Reverse engineer, decompile, or disassemble the software.

  • Use the Service in violation of any applicable laws or regulations.

c. Data Ownership

All data you input into the Service remains your property. By using the Service, you grant us a limited license to access and use the data solely for the purpose of providing and improving the Service.

You further authorize the Company to collect, use, and otherwise deal with data stored by the Company and received from you to create aggregated, anonymized, general information (including databases, reports, compilations, or other versions of such information). The Company may use such aggregated, anonymized, general information in any manner it determines. You agree that all aggregated, anonymized, general information (including any databases, reports, compilations, or other versions of such information) collected and created by the Company is and will remain the exclusive property of the Company.

 

 

5. Termination

We reserve the right to terminate your subscription immediately if you fail to comply with these Terms and Services. Upon termination, your access to the Service will be revoked.

 

6. Disclaimer of Warranties

The Service is provided "as is" and "as available," without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or meet your specific requirements.

 

8. Governing Law and Dispute Resolution

a. Governing Law

These Terms are governed by the laws of Manitoba, Canada, without regard to its conflict of laws principles.

b. Dispute Resolution

Any disputes arising from these Terms will be resolved through binding arbitration in Winnipeg, MB, unless prohibited by applicable law.

 

 

 9. Modifications to Terms

We reserve the right to modify these Terms and Services at any time. If changes are made, we will notify you via email or through the Service. Continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.

 

10. Contact Information

If you have any questions or concerns about these Terms and Services, please contact us at:

Ignite Associates
Box 844
Teulon, MB
R0C 3B0

[email protected]
204-861-2351